Why Choose SettleBox
Because when you move to a new country, you deserve to arrive ready, not stressed.
- SettleBox exists to make moving simple.
- We know the pressure of arriving somewhere new – limited time, luggage restrictions and no idea where to start.
- Our SmartPacks solve that problem with ready-to-live kits delivered Australia-wide.
- Compare SmartBags
- Start Pre-Order
- Contact Support
What we solve (in real life)
- Pre-arrival guesswork: Curated SmartBags with clear contents.
- Overpacking & baggage fees: Arrive light; we deliver to your door.
- First-72-hours stress:Towels, sheets, pillows, dinnerware, basic cookware — ready on Day One.
- Pre-arrival guesswork: Curated SmartBags with clear contents.
- 7 store runs: One order. One delivery. Australia Post (tracked) nationwide.
- Sizing mistakes: Size-matched bedding (Single/Double/Queen/King).
- Changing plans: Edit size/address/arrival/Boosts until dispatch.
- Budget worries: Transparent pricing; optional A$50 deposit (refundable 7 days, then non-refundable).
- Parents/agents peace of mind: Arrival-aligned dispatch, tracking, quick support.
How It Works
SettleBox makes your move simple and stress free. Follow these quick steps to get everything you need for a comfortable start.
Pick your SmartBag
Choose Lite, Plus, or Pro.
Select your bed size
Single, Double, Queen, or King.
Add Boost Packs if you’d like
For cooking, study, cleaning, or tech.
- Arrival & dispatch: Choose your arrival week; we dispatch ~7 days before it starts.
- Express: Prep 2–3 business days from payment, then ship.
- Edits: Change details until dispatch (watch for our Dispatch Lock email).
- Refunds (simple rules): Full refund within 7 days if arrival is 14+ days away • After 7 days: non-refundable • Within 14 days of arrival: non-refundable from purchase • Deposit: refundable 7 days, then non-refundable (ACL rights apply).
- Delivery: Australia Post (tracked) to home, student housing, or university reception where permitted.
Delivery & Peace of Mind
Your SmartPack is sent with tracked delivery Australia wide, giving you full visibility from dispatch to arrival. Whether you ship it to your home, university or accommodation, you will always know where your order is and when it is expected to arrive.
Save time
Skip the 5–7 separate trips in week one.
Spend smarter
Buy once, the right mix — not random duplicates.
Arrive light
No excess baggage or emergency runs
Confidence
Brand-new, sealed, quality-checked items with fair substitutions.
Built for flexibility
Choose from SmartPack Lite, Plus or Pro, and add optional Boost Packs to match your lifestyle. Every move is different, so your essentials kit should adapt to your needs.
Change your mind?
Edit size, address, arrival week, or Boosts until dispatch.
Need Sooner?
Choose Express.
Missed Something?
Add a Category Pack later: Sleep Easy (Bedroom), Fresh Easy (Bathroom), Cook & Dine (Kitchen).
Our promises
Timing
We align dispatch to your arrival week (or Express 2–3 biz days).
Tracking
Every delivery is tracked via Australia Post.
Support
WhatsApp open 24/7 for messages; replies Mon–Fri, 9:00–12:00 AWST (aim 1 business day).
Budget Conscious
Refunds as above; ACL rights apply; quality-checked items only.
For parents, agents & sponsors
Ship directly to home, student housing, or campus reception (where permitted). We’ll confirm the arrival week and share tracking so you always know what’s happening.
Quality & care
- Brand-new & sealed.
- Responsible choices where possible (reusable packaging, sensible materials).
- Fair substitutions with equal or greater value when needed.
Frequently Asked Questions
Everything You Need to Know Before You Land
1. Can I order before arriving in Australia?
Yes. Choose your delivery date and we will coordinate it to match your arrival.
2. Do you deliver to universities and student housing?
Yes, Australia-wide including campuses and residences.
3. Are SmartPacks covered by warranty?
Yes, all products meet Australian Consumer Law standards for quality and replacement.
4.Is there a discount for group or bulk orders?
Yes, contact us for university or corporate pricing.
Join the SettleBox Family
Whether you’re landing in Perth, Sydney, or anywhere in Australia — SettleBox is your trusted companion for a smooth, welcoming transition.